Answers to common questions about Bapuji Mobile Banking.
Help with registration, transfers, and using the app safely.
Mobile Banking Application is an Application that allows you to access your bank account(s) using a mobile phone or any smart hand held device. You can view account related information, transfer funds, and use other services offered by the bank through the Mobile Banking Application.
All existing customers of our bank with a savings/current account can avail the mobile banking facility.
Mini statement, balance enquiry, funds transfer, and other facilities are available on the Mobile Banking Application.
The application supports:
The Mobile Banking Application can be downloaded from:
The size of the Mobile Banking Application is 14 MB. Download time depends on the speed of your mobile phone's internet connectivity but typically less than a minute.
The Mobile Banking Application is offered free of charge to the bank's customers. You can download and use this application as and when needed without any charges levied by the bank.
The Mobile Banking Application is user specific and correlates the customer's credentials with the Mobile Number. The Application requires a 4 digit MPIN code that is recognized by the bank for any transactions via the application. It is a safe and secure process as the application locks itself on entering 3 consecutive incorrect PINs. For matters of safety you are requested not to share your MPIN with anyone. It should be understood that the bank never asks any customer to share any banking details through emails, SMS or call. The bank would never call and ask from the customer for Mobile Number, Aadhaar Number, Card Number, CVV Number, MPIN, TPIN, OTP etc.
You will need to download the application again on the handset and finish the installation process.
The appearance of the Mobile Banking Application will slightly differ depending upon your phone's Operating System, however its functions and operations will remain the same irrespective of the Mobile handset being used.
Please contact our bank immediately on the following numbers to deregister the Mobile Phone if it gets lost:
The registration fails in this case, as your registered mobile number is required to activate the application.
Please check that the PAN, Date of Birth and other input details required are correctly entered while registering through Mobile Banking Application and that these details are already registered with the Bank.
You can simply reconnect to the Mobile Banking Application and verify your balance or statement to check if the transaction has been executed. You can also check the transaction history since the application does not allow incomplete transaction, and you can reprocess the transaction if required.
On most handsets, you can answer the call or read the SMS while the Mobile Banking Application continues to run in the background. After you have finished your call, you can resume the application. However, for certain handsets, you may need to re-open the application and login again. In case the call is extended for a longer duration (beyond 5 minutes) then the application will get logged out and you will have to login again.
Yes, as long as you have internet connection on your mobile number, you can access the Mobile Banking Application anywhere in India.
In case you change your handset, you need to download the application again. In case you change your mobile number, please register it at the home branch and then install the application for the new number.
If you choose not to continue using the Mobile Banking Application, you may uninstall the application.
You need to download and install the application and perform the registration process again.
No, the application cannot be used on two handsets simultaneously.
Yes, the service is available 24x7.
Lost your phone? Call us immediately to deregister Mobile Banking.
